HARNESS
Subscription cancellation and refunds
Operator: 열하나랩스. Source policy effective date: October 29, 2026. This translation is part of the international release preview.
Monthly subscription and access
HARNESS Plus renews monthly through Google Play. During the subscription, you can run up to two projects concurrently and use location verification, the timer and record management. Check the purchase and subscription management screens for the final local price, next payment date, access period and purchase terms.
Stop the next payment
In Google Play, open Profile, Payments & subscriptions, Subscriptions, then HARNESS Plus and cancel. You can also use the subscription management button in the app. Cancellation stops the next renewal; access continues for the remaining paid period.
Ending a project and uninstalling
Ending a project finishes recording for that project. Records remain in the account. Ending a project, uninstalling the app and requesting account deletion are separate from canceling Google Play subscriptions. Cancel through subscription management to stop the next payment.
Restore a subscription
If you paid but subscription status is missing, check the Google account used for payment and the HARNESS account linked to the purchase, then use Restore Subscription in the app. If unresolved, provide the order number and incident time through an inquiry.
Purchase cancellation, refunds and payment errors
Request purchase cancellation or a refund through Google Play or the HARNESS inquiry screen. Eligibility is checked against purchase and usage history, Google Play policy and applicable law. For duplicate charges or service disruptions, include the relevant order and incident details.
User rights
Rights to withdrawal, refunds and damages under applicable law are preserved. Paid contracts entered into by minors without a legal representative's consent may be canceled under the law.